Emotions and leadership


Emotions play a big role in our workplace interactions. Sandler in her book Psychodynamic Coaching describes three broad emotional styles. Of course things are never as simple as pigeon-holing people into a box, but the framework is useful to help us understand ourselves, others, and the interactions in the workplace.

The three styles each bring a great contribution to the workplace. Each style of being, leading and interacting makes a great contribution.


Just like a coin, there are two sides to the emotions. What might happen in times of stress?


What might be going through the mind of a person in times of stress?

And what insight is helpful to overcome the stress?

Know yourself and use all three styles

It's normal that emotions happen and affect workplace interactions. Each of the three broad emotional styles is a great asset, and each also has potential to derail us in times of stress. Knowing ourselves helps us to manage our own emotions; we use emotions as data that tells us if our needs are not being met, or our values challenged. Using emotions also helps us understand where others might be coming from, and helps us recognise that behind seemingly unexplainable behaviour might be emotions that on another occasion would be a real asset. Learning to be flexible and use all three emotional styles in different circumstances is key to successfully managing emotions in the workplace.